CLERY ACT ANNUAL SECURITY REPORT & FIRE SAFETY REPORT

CALENDAR YEAR 2011

IN EMERGENCIES 
   Call: 9-911for Fire, Police, Ambulance; then 
   Call: 9-360-8888 to reach Campus Security

Benedictine College is a small community numbering approximately 2,000 persons including resident students, administrators, faculty and hourly employees. It is situated on the northeast corner of the city of Atchison, Kansas which has a population of about 10,000. As part of this larger community, the college shares many of the same interests and concerns.  The college has been fortunate in experiencing a very small number of crimes.Nevertheless, the college understands the concern of most parents about the safety of their sons and daughters on a college campus away from home and accepts its share of responsibility for the safety and security of all its students and employees.

Benedictine College contracts with Allied Barton, a private security firm, to provide security officers on campus. Security officers are present and patrol the campus 24 hours a day; 7 days a week, monitoring campus safety, locking buildings and doors and securing parking lots. All of the officers are trained in general security practices, standard first aid, and CPR. Security officers will also provide an escort to anyone on campus after dark.

Criminal offenses are reported to the local police depending on the nature and seriousness of the offense, and joint investigative efforts are deployed to handle these incidents.  The college requires that all students, faculty and staff and visitors cooperate with the security officers and be prepared to present student ID or proper identification upon request.

Security officers will maintain locks and all safety-related fixtures in good condition. They will make periodic security assessments and provide safety and awareness programs for the benefit of everyone in the community. In turn, all members of the community are expected to lock their doors, not to prop outside doors open, not to disable automatic doors, not to allow strangers in their rooms, to report suspicious persons, to report crimes immediately, to take steps to protect their personal property, to abide by the regulations, and to provide input to the college on how to provide a safer environment.

The Benedictine College Department of Safety and Security is committed to ensuring the safety and welfare of students, faculty, staff and visitors. The department’s goal is to provide a safe environment where all members of the Benedictine community may learn, live, teach and work.

The Department of Safety and Security is located inside the IT/Operations Building.

Mr. Danny Fairley, Chief of Security/Security Account Manager
(913)360-8888

dfairley@benedictine.edu

Below are the current campus policies regarding procedures for students and others to report criminal actions or other emergencies occurring on campus and policies concerning the college’s response to such reports.

Reporting Procedures

Benedictine College uses a Crime Report form and a Supplement Crime Report form exclusive for incidents of a criminal nature. All criminal offenses falling under murder, sex offenses, robbery, aggravated assault, burglary and motor vehicle theft, and the number of arrests for the crimes on campus of liquor law violations, drug abuse violations and weapons possessions are tabulated on a form consistent with the FBI’s UCR (Uniform Crime Report) system. This information is published each year. Every effort is made to coordinate with the Atchison Police Department to verify these incidents.

All of the above reports are confidential in nature. The Director of Residence Life or appropriate delegates (i.e., Judicial Officer, Resident Directors, etc.) will inform students about their option to file complaints with the local police department.

Reported crimes may involve individuals not associated with the college.

Disciplinary Procedures

Responsibility for enforcing college disciplinary regulations rests with the Vice President of Student Life and to those to whom specific responsibilities involve making the appropriate disciplinary decisions and enforcing sanctions varying from a warning through suspension from the college. In cases involving suspension or expulsion from the college for disciplinary reasons, a student normally has a hearing before the Judicial Officer, Director of Residence Life, or the Student Conduct Board.

Safety and Security Policies and Procedures

Policy on Use and Sale of Alcoholic Beverages and Illegal Drugs

Benedictine College supports the Drug Free Workplace (PL100-690) and Drug Free Schools and Communities (PL101-226) Acts. Existing policies prohibit the unlawful possession, use, and distribution of illicit drugs and alcohol by students and employees on college property or as a part of college-sanctioned activities. Every student and employee is supplied with a copy of these policies.

Weapons Policy

The possession of all weapons, including but not limited to firearms, pellet, paintball, or BB guns, bullets, and knives having over three-inch blades, is not permitted on campus.  Any student found in violation of this policy is subject to disciplinary action up to and including suspension or dismissal and may be in violation of state and federal law.

Sexual Harassment/Assault Policy

Benedictine College, as a Catholic college, promotes respect for persons and the virtues of chastity and self-control in dress, speech, and conduct. All members of the college community are expected to behave in a manner consistent with our values and mission. The college does not condone any form of immoral or illegal sexual conduct, but no one at the college should presume that the threat of sexual harassment and assault does not exist.

Any form of sexual contact without the free and full consent of both parties is completely contrary to these values and to others that respect the integrity of the human person.  Such behavior, identified as sexual harassment or assault, is reprehensible and can lead to college and/or civil action.

Sexual harassment may include, but is not limited to, the following:

• unwelcome sexual advances or
• requests for sexual favors or
• verbal or physical conduct of a sexual nature when:
  • submission to such conduct is made either explicitly or implicitly a term or condition of an individual's employment or education;
  • submission to or rejection of such conduct is used as the basis for employment or academic decisions affecting an individual; or
  • such conduct has the purpose or effect of unreasonably interfering with an individual's work or academic performance, or of creating an intimidating, hostile, or offensive working or educational environment.

Generally, sexual assault is any sexual act directed against another person, forcibly and/or against that person’s will; or not forcibly or against the person’s will where the victim is incapable of giving consent. Sexual assault is an extreme form of sexual harassmentand abuse and will be considered a serious offense by the College.

The Student Life Office distributes information regarding sexual harassment and assault to students at the beginning of each academic year, and the College has specific guidelines in place to aid victims of sexual assault.

The College strongly encourages any student who has been sexually harassed or assaulted either on or off campus to contact the Director of Residence Life, Sean Mulcahy, or a staff member. 

If an individual becomes the victim of sexual assault, it is important to preserve evidence that may be needed for proof of criminal offense. The victim also has the option to notify the Atchison Police Department, and College personnel will assist the victim with this process upon request.

Should a victim choose to pursue on-campus disciplinary procedures, the Director of Residence Life or a designee shall speak with both the accused and the accuser separately, and if appropriate, will refer the matter to the Campus Judicial Officer and/or Student Conduct Board for a hearing.  Sanctions, up to and including dismissal from the College, may be imposed. Both the accused and the accuser are entitled to the same opportunities to have others speak at the disciplinary proceeding. Furthermore, both the accuser and the accused shall be informed of the outcome of the disciplinary proceeding.

Important Phone Numbers:

Emergency – 911 (or 9-911 from a campus phone)

Student Life – 913-360-7500

Campus Counseling – 913-360-7621

Student Health Center – 913-360-7117

Campus Security – 913-360-8888

Title IX Coordinator, Dr. Kimberly Shankman – 913-360-7413

Students seeking support or assistance may also contact one of these offices: Student Life, Counseling Center, Student Health, College  Ministry, or any other member of the administration or faculty.

The right of confidentiality of any party involved including the complainant and the charged will be respected insofar as it does not interfere with the college's obligation to investigate allegations of misconduct and to take corrective action where appropriate.  Disciplinary decisions and sanctions by the Student Life Office may vary from a warning through suspension from the College, even law enforcement authorities and the court system.

Key Policy and Access in Residence Halls

Every resident is furnished a room key, a late door key, and/or an access card and every resident is urged to keep his/her door locked at all times for security reasons. If a student loses a room key, he/she is responsible for the cost of re-coring the lock.

Security Precautions and Access

During the 2011 calendar year, all traditional residence halls had the outside doors locked at 11:30 p.m. The doors were unlocked early each morning. In non-traditional halls such as McDonald Hall, the Legacy Apartments, and the Row Houses, residents are encouraged to keep their outside doors locked at all times. Card access allowing all residence halls to be locked 24 hours a day was installed December, 2011.  Duringshort vacation periods, the outside doors remained locked throughout the vacation period and access was by key only. Students were not allowed in without special permission. During the summer months, other arrangements were made for work study and summer school students living in the residence halls, as well as for summer conference groups.

Benedictine College will make reasonable efforts to protect residents’ property; however, the college is not in any way liable for the loss of, theft of, or damage to residents’ personal property. Neither is Benedictine College liable for failure or interruption of utilities. Authorized personnel may enter student rooms without the residents’ permission for maintenance purposes, fire and safety inspections, damage inspection, in emergency situations and to enforce college policies as indicated in the student handbook.

Statement of Policy Concerning Security Officers’ Duties

Securityofficers are on duty 24 hours a day; 7 days a week.  Officers monitorcampus safety, lock buildings and doors and secure parking lots.Security officers submit a written report to the Director of Operations concerning any problems associated with their duties.

During the 2011 calendar year, the residence halls werelockedeach night by an automated system or by residence hall staffs between 11:00 –11:30 p.m.  Security officers locked exterior doors to all other buildings on campus each night between the hours of 9:00 p.m. and 1:00 a.m. 

Security officers do not have the power of a law enforcement officer. If a security officer sees someone committing a crime or acting in a suspicious manner, the Atchison Police Department will be contacted immediately.

Security Awareness and Crime Prevention Programs

Campus Emergency Response Management Team Members:

• The President of the College
• The Director for Mission
• The Director of Marketing and Communications
• The Vice President of Student Life
• The Dean of Students
• Other members of the Cabinet (as appropriate)
• Legal Counsel (if necessary)
• Technical Expert (if necessary)

Responsibilities:

• Provide “timely notice” to the campus via text messages, e-mail messages, press releases, notices through residence hall staff, cafeteria table tents, posted notices, notices included with paychecks of faculty/staff, newsletter, individual correspondence, and special meetings.  Any or all of the above may be used to alert the campus community depending on the particular circumstances of the incident.
• Consider disclosure or nondisclosure to victims of campus disciplinary proceedings concerning the alleged perpetrators of violent crimes.

Orientation

Safety and security issues addressed by the housing and counseling staff during orientation, especially regarding topics like date rape and the use of illegal drugs. Students receive information pertinent to managing physical and emotional stress and are encouraged to be informed and become aware of potential problems as quickly as possible.

Residence Hall Education Programs

Benedictine College's women’s residence halls offer a program for self defense once a year with the help of the Atchison Police and/or Counseling Center.

Awareness Programs

At the beginning of every school year, each residence hall undergoes a fire drill with the help of the Atchison Fire Department. The drill checks the extinguishers and smoke alarms and times the residents’ exit from the building. The Atchison Fire Department also makes intermittent checks during the year to ensure that all extinguishers, smoke alarms, fire alarms, and fire doors are in good working order.

When checking into the residence halls, students receive handouts concerning proper fire alarm and tornado procedures including exiting procedures.

At least once a year, Benedictine invites a speaker to talk to students about sexual harassment/assault and date rape. Speakers addressing wellness concerns including eating disorders are also invited at least once a year.

Memos that include safety and security tips are published by the Student Life Office and posted in the residence halls periodically during the year.

Bulletin boards and magazine racks in the residence halls, classroom buildings and student union areas are also used extensively to provide safety awareness tips to members of the Benedictine Community.

Timely Warning andEmergency Response Procedures

Benedictine College has developed procedures for responding to an emergency situation on campus. General procedures include contacting the appropriate first responder (by dialing 911), evacuating if necessary and contacting security. The security officer will then contact the Director of Operations, who will determine if further emergency protocols should be activated. Flip-charts, including appropriate phone numbers, with the emergency procedures will be provided to all offices and near emergency phones located in each building. Evacuation routes can be found on the BC website and are in each hallway.

Localized emergency plans (e.g. chemical spill/exposure) can be found in appropriate departments.

Upon confirmation of a significant emergency or dangerous situation involving an immediate threat to the health or safety of students or employees occurring on the campus, the college will, without delay, and taking into account the safety of the community, determine the content of the notification and initiate the notification system, unless issuing a notification will, in the professional judgment of responsible authorities, compromise efforts to assist a victim or contain, respond to, or otherwise mitigate the emergency.

In accordance with the Emergency Response Plan, the organizational structure reflects three major components:

• First responding agents (e.g., BC Security & Police)
• Emergency Policy Team (Policy Committee)
• Emergency Operations Center (EOC) Management Team

First responders include those agents that would first respond to the scene of an incident. They respond to all emergencies and, as necessary, communicate information to individuals serving the positions specified below.

The Emergency Policy Teamconsists of the President and his Cabinet. The Policy Team is responsible for providing oversight and direction during major campus-wide emergencies. In particular, the Emergency Policy Team evaluates the impact of an emergency on the operation of the college in terms of reputation, government regulation, and service delivery. Additionally, the EPT activates the Plan and assumes ultimate responsibility for activation, oversight, and termination of the College Emergency Operations Center in case the emergency reaches proportions beyond the capacity of routine first responders.

To reach the most people in a timely manner, BC has invested in a multi-tiered emergency notification system designed to reach students, employees, campus visitors and the larger community. The Director of Marketing & Communication is responsible for interpreting information and disseminating it to the college community and the media.  If any member of the college community becomes aware of a crisis or potential crisis, he or she is directed to alert the Office of Marketing & Communication so the Office can serve as a conduit for information to the college’s various constituencies and the media.

Text messaging: Benedictine College has implemented the Raven Alert, a text messaging system, to communicate with internal constituents in the event of emergencies. 

Faculty/Staff calling tree: The calling tree will be updated prior to each semester and re-distributed to all employees.

Email alerts: The College has established an emergency broadcast e-mail system to reach BC e-mail accounts.

Local media: In an emergency situation, if members of the news media enter campus for interviews or attempt to contact students, faculty, or staff, the Office of Marketing & Communication should be immediately notified.  The media representatives should be sent to the Marketing & Communication Office in Room 319 of St. Benedict Hall or the Marketing & Communication staff will go to their location.

In accordance with the Emergency Response Plan, all faculty, staff and students will be made familiar with the procedures and trained in evacuation procedures on an annual basis through fire drills, severe weather drills, etc.

Missing Student Notification Procedures

This policy establishes procedures to be followed at Benedictine College in the event that a residential student is reported missing and of the option to provide confidential contact information for a person to be notified in the event the student is officially reported as missing as required by the Higher Education Opportunity Act of 2008.

• When a student is officially reported missing, the Vice President of Student Life will initiate an investigation into the welfare of the student if the student has been absent from campus for more than 24 hours without a known reason. This investigation will include a good-faith effort to make contact with the student or an emergency contact using any information the student has provided to Benedictine College for this purpose. The Vice President of Student Life will gather all essential information about the student from the reporting person and from the student’s acquaintances. The Vice President of Student Life will then contact the Dean of Students and Campus Security. Appropriate campus staff will be notified to aid in the search for the student. If the actions are unsuccessful in locating the student or it is apparent immediately that the student is missing, the Vice President of Student Life or appropriate designate will contact the Atchison Police Department to report the student as a missing person and they will take charge of the investigation.
• If a reported missing student is under the age of 18 and is not emancipated, the Vice President for Student Life will immediately make a good-faith effort to contact the custodial parent or legal guardian of the student. If the missing student is 18 years of age or older and has not provided Benedictine College with the name of an individual to contact in an emergency, the Vice President for Student Life will inform the Atchison Police Department that the student is missing.
• Each student at Benedictine College will be informed and given the opportunity during each semester registration process to register confidential contact information to be used by the Vice President of Student Life in the event that student is determined to have been missing for more than 24 hours. To register this information, students can go to emergency contact information registration on the BC website and follow the directions indicated. This information will remain in effect until changed or revoked by the student.

For purposes of this policy, a student may also be considered to be a “missing person” at any time the person’s absence is contrary to his/her usual pattern of behavior and unusual circumstances may have caused the absence. Such circumstances could include, but not be limited to, a report or suspicion that the missing person may be the victim of foul play, has expressed suicidal thoughts, is in a life-threatening situation, or has been with persons who may endanger the student’s welfare.

Registered Sex Offenders

A federal law, the Campus Sex Crimes Prevention Act amendment to the Jacob Wetterling Crimes Against Children and Sexually Violent Offender Registration Act, requires registered sex offenders to indicate when they are enrolled or employed at institutions of higher learning. The law further requires the state law enforcement authority the Kansas Bureau of Investigation to provide the Benedictine College Department of Safety and Security with a list of registered sex offenders who have indicated that they are either enrolled or employed at the Benedictine College campus.

Benedictine College informs the campus community of the list (if any) of registered sex offenders for review at: www.benedictine.edu/about/facilitiesconferencing/campus_security. A list of all registered offenders is available from the Kansas Bureau of Investigation at: www.kansas.gov/kbi/ro.shtml.

For additional information on the Jacob Wetterling Crimes Against Children and Sexually Violent Offender Registration Act visit http://www.fbi.gov/about-us/investigate/vc_majorthefts/cac/crimes_agains....

Crime Statistics

Benedictine College is a very safe campus. This report includes statistics for the 2011 calendar year and two preceding years for the following crimes: murder, sex offenses, robbery, aggravated assault, burglary and motor vehicle theft. It also includes statistics reflecting arrests for liquor law violations, drug abuse violations, and weapons possession violations occurring on campus from January 1, 2009 to December 31, 2011.  The Atchison Police Department has been very helpful in complementing our records. Initially, violations are dealt with by the Residence Life staff. The Atchison Police Department will arrest students on campus as necessary.

Reportable Crimes and Definitions

According to the Clery Act, there are specific crimes for which university officials must report a three-year statistical history. These crimes are listed below along with definitions from the FBI Uniform Criminal Reporting System. This data reflects the disclosure of certain incidents, as required by the law, that are reported to campus security or local police agencies for the three calendar years preceding the year in which the report is disclosed. Statistics of crimes reported to pastoral or professional counselors are generally not included in this report unless it is deemed appropriate to inform their clients of any procedures to report crimes on a voluntary, confidential basis for inclusion in the annual disclosure.

CRIME STATISTICS

CRIMINAL OFFENSES
2009-2011
Benedictine College 
Atchison, KS

All crimes reported under the "residence halls" headings are included also under the comprehensive "on campus" headings.

HATE CRIME OFFENSES
2009-2011
Benedictine College
Atchison, KS

There were no criminal offenses reported to Benedictine College authorities that manifested evidence of prejudice based on race, religion, sexual orientation, gender, disability or ethnicity.

ARRESTS
2009-2011
Benedictine College
Atchison, KS

All arrests reported under the "residence halls" headings are included also under the comprehensive "on campus" headings.

DISCIPLINARY ACTION/JUDICIAL REFERRALS
2009-2011
Benedictine College
Atchison, KS

All disciplinary actions and judicial referrals reported under the "residence halls" headings are included also under the comprehensive "on campus" headings.
 

DEFINITIONS
Aggravated Assault – An unlawful attack by one person upon another for the purpose of inflicting severe or aggravated bodily injury. This type of assault usually is accompanied by the use of a weapon or by means likely to produce death or great bodily harm. (It is not necessary that injury result from an aggravated assault when a gun, knife or other weapon is used which could and probably would result in serious personal injury if the crime were successfully completed).

Arson – Any willful or malicious burning or attempt to burn, with or without intent to defraud a dwelling house, public building, motor vehicle or aircraft, personal property of another, etc.

Burglary – The unlawful entry of a structure to commit a felony theft. For reporting purposes this definition includes: unlawful entry with intent to commit larceny or felony; breaking and entering with intent to commit a larceny; housebreaking; safecracking; and all attempts to commit any of the aforementioned.

Drug Law Violation – Violations of state and local laws relating to the unlawful possession, sale, use, growing, manufacturing and making of narcotic drugs. The relevant substances include but are not limited to: opium or cocaine and their derivatives (morphine, heroin, codeine); marijuana; synthetic narcotics (Demerol, Methadone), methamphetamine; and dangerous non-narcotic drugs (barbiturates, Benzedrine).

Hate Crimes – Crimes that manifest evidence of prejudice based on race, religion, sexual orientation, disability and gender or ethnicity.

Liquor Law Violations – The violation of laws or ordinances prohibiting the manufacture, sale, transporting, furnishing, posessing of intoxicating liquor; maintaining unlawful drinking places, bootlegging; operating a still; furnishing liquor to a minor or intemperate person; using a vehicle for illegal transportation of liquor; drinking on a train or public conveyance; and all attempts to commit any of the aforementioned. Drunkenness and driving under the influence are not included in this definition.

Manslaughter – The reckless or grossly negligent killing of a human being excluding traffic fatalities.

Motor Vehicle Theft – The theft or attempted theft of a motor vehicle. Motor vehicle theft is classified as all cases where automobiles are taken by persons not having lawful access even though the vehicles are later abandoned – including joy riding.
Murder and Non-negligent Manslaughter – The willful (non-negligent) killing of a human being by another.

Robbery – The taking or attempting to take anything of value from the care, custody, or control of a person or persons by force or threat of force or violence and/or by putting the victim in fear.

Weapon Law Violations – The violation of laws or ordinances dealing with weapon offenses, regulatory in nature, such as: manufacture, sale, or possession of deadly weapons; carrying deadly weapons, concealed or openly; furnishing deadly weapons to minors; aliens possessing deadly weapons; and all attempts to commit any of the aforementioned.

Sex Offenses – Definitions for this category of offenses are from the National Incident Based Reporting System edition of the Uniform Crime Reporting Program.

Forcible Sexual Offenses – Any sexual act directed against another person forcibly and/or against that person’s will; or not forcibly or against that person’s will where the victim is incapable of giving consent.

• Forcible rape is the carnal knowledge of a person, forcibly and/or against that person’s will; or not forcibly or against the person’s will where the victim is incapable of giving consent because of his/her temporary or permanent mental or physical incapacity; or because he/she is not of age to give consent.
• Forcible sodomy is oral or anal sexual intercourse with another person forcibly and/or against that person’s will; or not forcibly or against the person’s will where the victim is incapable of giving consent because of his/her temporary or permanent mental or physical incapacity; or because he/she is not of age to give consent.
• Sexual assault with an object is the use of an object or instrument to unlawfully penetrate, however slightly the genital or anal opening of the body of another person, forcibly and/or against that person’s will or not forcibly or against the person’s will where the victim is incapable of giving consent because of his/her temporary or permanent mental or physical incapacity, or because he/she is not of age to give consent.

Non-Forcible Sex Offenses – Unlawful, non-forcible sexual intercourse.

• Incest: Non-forcible sexual intercourse between persons who are related to each other within the degrees wherein marriage is prohibited by law.
• Statutory Rape: Non-forcible sexual intercourse with a person who is under the statutory age of consent.

FIRE SAFETY REPORT
July 2011
Benedictine College 
Atchison, KS

STATISTICS

FIRE LOG
Information related to fires in on-campus housing facilities is reported and kept in the Benedictine College Department of Safety and Security.

DESCRIPTION OF FIRE SAFETY SYSTEMS
The following chart depicts the fire safety systems in Benedictine College on-campus housing facilities:

The halls meet OSHA fire-safety requirements. Safety lighting, smoke alarms, and multi-purpose dry chemical extinguishers are located in each hall. Be sure you are aware of the nearest extinguisher; these should be used to exit the hall and not to fight a fire. All fire alarm panels in group living facilities are tied to Benedictine College Security. 

POLICY INFORMATION
The Residence Life Handbook lists policies that prohibit the following:

• Smoking
• Candles, chemicals, open flames
• Fireworks and explosive materials
• Appliances that are NOT permitted in dorm rooms include: hot plates, halogen lights, grills, skillets, toaster ovens, sun lamps, electric heaters, refrigerators larger than 4 cubic feet and gas appliances.
• Gasoline-operated machines
• Tampering with fire safety equipment

FIRE SAFETY EDUCATION AND TRAINING
Residence Life staff receive annual training conducted by the Atchison Fire Department. This training includes prevention, response procedures, and fire extinguisher use. 
The campus hosts an annual fire safety education program conducted by the Atchison Fire Department. This session includes prevention and alarm response procedures.
Fire evacuation drills are conducted once per year in every residence hall. Eight fire alarm drills were held the previous calendar year. Alarms requiring evacuation may be substituted for drills. 

FIRE ALARM RESPONSE PROCEDURE
To insure the safety, welfare, and health of residents, RAs in conjunction with Resident Directors are responsible for instructions and implementation of fire and emergency procedures. 

Procedures for student housing evacuation:

• Signal:  Fire alarm
• Every person shall vacate the building by shortest route to the exterior.
• Once outside, move to a designated location/a safe distance from the building so staff can clarify who is present and missing.
• Contact security – 913.360.8888 (ext. 8888)
• Remain outside unless otherwise directed. Only a fireman or RD can give the official all clear sign for residents to return to the building. No RA should make this decision or turn off the alarm.
• After the “All Clear” is given, RAs will check all rooms before residents return to the residence halls. Any residents remaining in the hall will be held accountable for not exiting the building.
• Write an incident report and file it with security.

BASIC PRINCIPLES
Each time the alarm sounds, it is imperative that the staff considers it a real fire. It is imperative that the staff members report often and accurately to the appropriate RD whenever an alarm is triggered. RAs should go over the fire alarm procedures from the residents’ point of view at a floor meeting before an alarm. They should impress upon your residents the serious nature of pulling false alarms.